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Mark Penketh

Managing Director

Mark Penketh

Managing Director

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Our longest serving director Mark has been involved in the business for over 40 years. Having worked in previous roles around the business, Mark became Managing Director and is responsible for the overall strategy, direction and vision of our business.

Mark is also very much involved in the day to day running of all departments and takes a hands-on approach across the full group of companies.

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David Finn

Finance Director

David Finn

Finance Director

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After qualifying as an accountant in 1997, Dave joined the company following several years of private practice. David has played a vital role in the growth and strong performance of our group of businesses, managing several acquisitions and ensuring consistent financial stability across the group.

Dave oversees the full IT and Service and Engineering teams, and takes a hands on role when it comes to the day to day operations.

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Rebecca Foster

Corporate Sales Manager

Rebecca Foster

Corporate Sales Manager

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With over 15 years at Datatech and a strong cost saving approach gained from a previous financial controller background, Rebecca is committed to finding the best cost and efficiency saving solutions for our customers.

Rebecca takes the time to get to know our customers, understanding their current pains and frustrations, along with their long-term objectives. Once their business needs and processes are understood, she will recommend a bespoke solution which will enhance business performance.

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Tina Cook

Buyer

Tina Cook

Buyer

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Tina has over 20 years’ buying experience; and takes care of all of our managed print purchases. With excellent negotiation skills, Tina liaises with suppliers to ensure that we can always deliver savings to our customers . Working closely to our in house customer support team and engineers, Tina understand the important of getting the right product and solutions on time for our customers, while also ensuring that she sources them in the most efficient way.

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Sandy Gabrielson

Customer Service

Sandy Gabrielson

Customer Service

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Sandy has been working with Datatech for almost 20 years, so she knows a thing or two about managed print solutions. Sandy takes a customer centric approach to all of her work and is always keen to go the extra mile to ensure that our customers have their queries solved first time, every time.

Sandy is also our Inks and Toners guru, so if you’re ever unsure of what compatible items you need, just give her a call, and she will be happy to help.

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Jorden Grant

Managed Print Service Engineer

Jorden Grant

Managed Print Service Engineer

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Jorden has been a Managed Print Service Engineer for over 6 years, and with Datatech for almost three of those. Jorden is responsible for ensuring that all of our machines are running efficiently and that all of our customers receive excellent ongoing aftercare and service.

Working with a range of clients, varying in size and across multiple industries, Jorden works with the team to maintain our standard service levels agreements are always adhered to, and that any service or engineer’s calls are settled quickly with minimum disruption to our customers.

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Tony Kershaw

Managed Print Service Engineer

Tony Kershaw

Managed Print Service Engineer

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As one of our Managed Print Service Engineers, Tony is responsible for maintaining and servicing our fleet of machines, as well as providing proactive support to our customers. This support ensures that all machines run at optimum performance, reducing the need for service call outs and downtime, as well as opening up lines of communication with our customers, by providing a friendly and efficient service.

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John Toner

Managed Print Service Engineer

John Toner

Managed Print Service Engineer

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John is often first on the scene should one of our customers register an emergency service call. It's John’s responsibility to identify and resolve any technical or maintenance issues quickly for our customers, to ensure minimum disruption. He is able to take an analytical and problem-solving approach to all of his work and prides himself on resolving our clients' issues first time.

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Iain Scott

IT Manager

Iain Scott

IT Manager

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Iain has been with the company for 22 years and it responsible for the IT infrastructure for our full group of businesses, as well as managing our team of service engineers.

We have come to realise that when it comes to IT and the technical side of Managed Print Services, there is very little that Iain’s knowledge doesn’t cover. From system development to complex installations and technical support, Iain provides a high level of support right around the business to ensure that the service we can deliver to our customers is second to none.

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Martin Garvey

IT Support

Martin Garvey

IT Support

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Martin has been with the company for over 25 years and during this time he has been providing vital technical and IT support around the business as well as to our extensive customer base. From simple printing and connection issues, to more complex technical issues and installations, Martin plays a crucial role in some of our largest installations and provides a first-class service to everyone he meets, both remotely and face-to-face with our clients.

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Rob Wright

Customer Service Manager

Rob Wright

Customer Service Manager

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Since achieving a BSC (Hons) Degree in Business Information Systems, Rob has gained over 15 years of Customer Service experience. Rob’s abilities were quickly recognised in his previous role with British Telecom and he was selected for their Fast Track Leadership Programme, completing the Sandhurst Leadership Challenge.

Rob now manages our full Customer Service department and takes a hands-on approach with all customer care issues while maintaining our consistently high levels of service.

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Toni Thompson

Credit Control

Toni Thompson

Credit Control

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Working within our accounts department, Toni has been with the business for over 13 years. Toni takes a customer centric approach to ensure that any client queries are dealt with proficiently. From helping our customers understand their monthly invoices and more complex managed print usage charges, right through to collecting our own payments, ensuring we always operate efficiently, Toni is on hand to help when needed and willing to go the extra mile.

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